Presentempo · Help

Support

Most timer and cue issues can be diagnosed without sharing real talk content.

Direct contact

Email us with the subject “Presentempo Support”. Your request goes directly to the developer.

Open Preflight and test every visual, haptic, and audio channel you intend to use.
Check notification, alarm, and background permissions for the app.
Review Focus, Silent Mode, volume, and power-saving settings.
Connect headphones if you want audio cues: Presentempo plays them only through a confirmed private output and otherwise stays deliberately silent.
Sync the current talk again and confirm its revision on the watch.
Keep an independent alternative for critical deadlines.

Your phone and watch must be paired with Presentempo installed on both devices.
A previously synced talk can continue locally on the watch when disconnected.
If changes are missing, open Wearables, connect both devices, and sync the snapshot again.
You may need to clear app data manually on a disconnected watch.

Open the Pro screen and choose “Restore purchases”.
Use the same Apple or Google store account that made the purchase.
Apple and Google purchases do not restore across platforms.
For payment or refund issues, use the support and refund path of the store used.

Export: Settings → Data & privacy → Create export.
Import: Settings → Data & privacy → Select import and review the preview.
Local deletion: Settings → Data & privacy → Delete all local data.
PowerPoint import: Edit talk → Import PowerPoint; the .pptx file is read on the device only and replaces the sections and speaker assignments in the draft.
External copies: delete exports, email attachments, and system backups separately at their destination.